CARVSS volunteers provide non-judgmental, emotional, and practical short-term support through referrals to victims following the report of a crime or trauma.
Job Description
Crisis Call Volunteer
VProvide non-judgmental, emotional, and practical short-term support through community referrals to victims following the report of a crime or trauma. Volunteers are required to attend local detachment, a victim’s home, hospital or other location depending upon safety assessment if requested by the victim. Skills and duties include active and supportive listening, assessing immediate needs, waiting with a victim for family or the coroner to arrive, locating vacant shelter space and others as listed in policy. Commitment of 4-12 hour shifts a month.
As a Crisis Call Volunteer, you are also signing up for community events and to provide Court Support when needed.
Community Events
Volunteers will assist in representing CARVSS in community events. Volunteers are expected to be knowledgeable in CARVSS SOPs/ethics/practices as well as Victim’s issues. This is an opportunity to raise awareness for victim’s services, connect with the community, and recruit new Volunteers. Commitment of 2 events per year.
Court Support
Support Navigators and clients in Court when necessary. Volunteers may answer questions about the criminal justice process, provide victims of crime information about their rights, roles and responsibilities in the court system, including their right to submit a Victim Impact Statement and a Statement on Restitution. If the Navigator is not available, Volunteers may accompany witnesses to court upon request. Skills include knowledge of the criminal justice system, ability to explain legal terms in plain language and a willingness to advocate on behalf of their client. Weekday/daytime availability required.
Language Support Volunteer
Volunteers will assist Navigators and clients, when language is a barrier, with simultaneous translation of information, allowing clients to understand which resources are available in the community as well as their rights and responsibilities as victims of a crime. Some daytime availability is required.
Apply Today!
- Email: volunteer@carvss.ca
- In-person at your local CARVSS office
Volunteer Application Form (Word)
Download Volunteer Application, fill out and email to info@carvss.ca
Volunteer Requirements:
- Be 18 years of age or older
- Be legally allowed to work in Canada
- Pass a security clearance and vulnerable sector check
Be able to maintain strict confidentiality - Be able to handle stressful or unpredictable situations
- Complete 20+ hours of online training
- Attend at least 3 additional training sessions
- Show respect for all religions, ethnicities, and genders
- Daytime availability for Language Support
- Be available for at least four 12-hour on-call shifts per month and some daytime availability for community events/court.
Monday to Friday: 7pm-7am
Saturday/Sunday/Stats: 7am-7pm; 7pm to 7am